New 911 system for Guilderland pinpoints caller rsquo s location

Thursday, June 12, 2008 - 00:00

GUILDERLAND — Some emergency calls will be routed differently now that a new 911 system has been installed at the town’s police station.

Departments across the county are being outfitted with new technology that connects 911 calls from cell phones directly to the department that covers the area from which the call is made and the new system can pinpoint where the caller is located, said Tim Chouinard, who was installing Guilderland’s system on Wednesday.  So far, he said, nine of the 11 departments in the county have been updated.

“It’s a state of the art system,” said Lieutenant Curtis Cox, who estimated that the Guilderland department gets between 25 and 30 calls to 911 a day, not all of which are emergencies.

The $1 million system was paid for by a federal grant, said Greg Chudzinski of the Albany County Sheriff’s Department.

By using GPS technology, the new system pinpoints where a call is made from and shows the location on a map, Cox said.

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