Victoria Kraker
RENSSELAERVILLE — In the four years she has been town clerk, Victoria Kraker says that she and the deputy clerk have organized and updated as well as consolidated records.
“We work well together,” Kraker said of herself and Kathryn Wank, the deputy clerk who is also an assessor.
“The records room has been revamped; it’s a huge success,” said Kraker, Unneeded records have been discarded while historical records are carefully preserved, she said.
“We’ve done a lot electronically. We’ve cut back on paper,” said Kraker.
Kraker, a Democrat running on the Democratic line, is seeking a second four-year term. She is unopposed.
A self-employed farrier, shoeing horses, she took riding lessons as a girl and had a horse she loved for 24 years.
She has an associate’s degree in computer science from Columbia-Greene Community College and worked for 20 years at Bryant’s in Greenville when it was a family business, she said. Kraker, who is 48, started as a cashier at age 16 and worked up to an office position, she said.
She was a Rensselaerville judge for eight years. She also served as the court clerk for two years.
“I love the clerk’s job,” she said of her current post. “I love helping people ... It’s a small town so you have that personal touch. You see people face-to-face and ask, ‘How is your mom doing?’”
Kraker went on, “We also help people over the phone. “It’s very rewarding to walk them through something, step by step. Or I’ll tell them I’ll research a question and get back to you. Or I’ll pass them on to someone who can help them.”
Her goal for the next four years is to “streamline things further to make projects easier.” She gave as an example, water and sewer billing. “We made the bills easier to understand,” said Kraker. “They are all entered on a spreadsheet so it’s easier to find things and produce things. We would like to continue on that, becoming more efficient and organized.”
The clerk’s office in town hall is open Monday to Wednesday from 9 a.m. to 3:30 a.m. and Friday from 9 a.m. to noon.
On Thursdays, the clerk’s hours are from 1:30 to 6:30 p.m. but Kraker has made clear to residents that, on two Thursdays a month, she is at meetings — one with the town board and the other with the water and sewer committee.
So, for her full-time job, Kraker is available to the public for 27 hours, leaving the rest for getting all of her clerical and record-keeping work done. “Finding time to focus on a project or an issue is the hardest part of the job,” she said.
Kraker likes to be accommodating to people’s needs, she said. “I’ve gone to people’s houses to notarize,” she said, giving the example of someone who uses a wheelchair and would have trouble getting to the town hall.
“It’s so satisfying,” Kraker said of helping.
Often, a resident will call and ask, “How long are you there for?” said Kraker.
She always replies, “What time do you need me to be here?”