Thruway moves to cashless tolls

Thursday, November 12, 2020 - 21:41

Starting Saturday morning, no cash tolls will be collected on the New York State Thruway.

The conversion will take place simultaneously at 58 tolling locations across the Thruway’s 450-mile ticketed system.

“The camera will take a photo of your E-Z Pass or your license plate at speed and you get a bill in the mail or it’s deducted from your E-Z Pass,” Governor Andrew Cuomo told Spectrum News Albany on Thursday. “You don't stop. It doesn't slow down traffic; it actually accelerates traffic by as much as 25 percent. It reduces emissions — it’s just all around good news.

Cash will no longer be accepted as a form of payment at toll booths and printed toll tickets will not be handed out, ending a practice that began in 1954.

To support this transition, NY E-ZPass has released a TollsNY mobile app to help drivers manage E-ZPass accounts, find and pay Tolls by Mail invoices, and get account alerts for tolls.

Motorists are encouraged to sign up for E-ZPass, the easiest and quickest way to pay tolls on the Thruway. All drivers, regardless of residency, can sign up for a New York E-ZPass account at E-ZPassNY.com or by calling the E-ZPass Toll Free Customer Service Center at 800-333-TOLL (8655).

E-ZPass On-the-Go tags are available at 26 Thruway Service Areas system-wide, more than 900 locations across the state including participating grocery and convenience stores as well as government offices, motor vehicles offices, and Automobile Association of America retail stores.

Current E-ZPass customers are encouraged to sign up for mobile alerts and to properly mount tags to their windshields. Customers can login to their account at e-zpassny.com for more information.
For additional information on how cashless tolling works and tips on how to pay bills on time, visit the Thruway Authority's website at thruway.ny.gov/cashless.

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