The Hearing Aid Store re-opens

GUILDERLAND — A well-known Guilderland hearing aid business has re-opened, after the owner briefly retired.

Robert Bourgeois, owner and operator of The Hearing Aid Store, at 1855 Western Ave., decided to come out of retirement in June 2015, he tells The Enterprise, because he was appalled at the prices others locally were charging for the devices.

He originally ran Capital Hearing Center, at the same location, from 2005 until his retirement in 2012. He tells The Enterprise that he has 50 years’ experience dispensing hearing aids and that he is also a registered nurse in New York State.

Bourgeois plans to keep prices low by keeping overhead to a minimum. He has no staff, and the office is open only by appointment. Customers, he said, come to him through word of mouth, not through direct mailings or large-scale advertising.

 “I try to give the highest quality product for the least amount of money,” he said, noting that he offers a 60-day trial period in which products can be returned for a full refund if the hearing improvement is not satisfactory.

 Bourgeois also offers in-home care for those who find it difficult to travel to the store, at no extra charge.

“Before, when we were running the business full time, we were selling for less than others; now we’re selling for much less than others,” Bourgeois said.

The Hearing Aid Store also provides 14-day trials for wearers to evaluate hearing instruments; there is no charge for this trial period.

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The Hearing Aid Store is open only by appointment. It shares space with the Corlis Gallery of American Art, featuring the work of Bourgeois’s wife, Corlis Carroll, whose art form is the painted photograph. To make an appointment, call 518-369-1421.

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